Terms of Service

FitTrack Pro
Effective date: 5 September 2026
Last updated: 5 September 2026

These terms are the agreement between you and Prime Software Studio ("we", "us") for the FitTrack Pro app.

By creating an account or using the app, you accept these terms. If you do not accept them, do not use the app.

1. Who can use FitTrack Pro

You must be at least 13 years old to create an account. If you are under 13, you may not use the app, and we will delete an account we find belongs to someone under 13.

If you are between 13 and 18, you should have your parent or guardian's permission.

If you are in a country where the age of digital consent is higher than 13 — some EU member states set it at 14, 15 or 16 — you need your parent or guardian's consent up to that age.

You also need to be able to enter a binding contract where you live, and you must not be barred from using the app under applicable law.

Guardian-managed child profiles

An adult in a family group can create a profile for a child aged 13 to 17.

If you create one:

• You are responsible for that profile and everything logged on it.
• The child gets an account so their data is kept separate, but no login of their own. Only you can enter data for them.
• You must have the child's agreement to record their health information.
• You accept these terms and the Privacy Policy on their behalf.
• You can delete their data by removing them from your family group, or by emailing us.

2. Your account

• Give accurate information, and keep it up to date. The app calculates targets from your height, weight, age and activity level — wrong inputs mean wrong numbers.
• Keep your login secure. You are responsible for what happens under your account.
• One account per person. Do not share it.
• Tell us at privacy@yourfittrack.com if you think someone else has access to it.

3. Subscriptions and payment

FitTrack Pro is free to use with limits. Paid plans unlock more, including a monthly allowance of AI credits.

Plans

Prices are in US dollars. What you actually pay is set by Google Play in your local currency, and may include tax. The price shown in the store at the moment you subscribe is the price that applies.

Credits refill on your billing anniversary. Unused credits do not carry over. Free plan credits are a one-time allocation and never refill.

Family credits are pooled — all four members draw from the same 500. A trainer's credits are their own; your clients each have their own account and their own credits.

We may change prices. If we do, we will tell you before it affects you, and a price change never applies to a billing period you have already paid for. You can cancel rather than accept a new price.

Auto-renewal

Paid plans renew automatically.

• Your subscription renews at the end of each period — monthly or annually, depending on what you chose — and Google Play charges your payment method automatically.
• It keeps renewing until you cancel.
• Google Play charges within 24 hours before the period ends.

Free trials

Where a free trial is offered on a plan in the store, these apply:

• Trials are for new subscribers only. If you have subscribed to that plan before, you will not get one.
• A trial converts into a paid subscription automatically when it ends, unless you cancel before the last day.
• Cancel at least 24 hours before the trial ends to avoid being charged.
• Whether a trial is available, and how long it runs, is set on the store product and shown to you on the Google Play purchase screen before you confirm. The Google Play screen is authoritative — if it does not show a trial, you are being charged immediately.

Cancelling

You cancel in the store, not in our app. On Android: Play Store → Profile → Payments and subscriptions → Subscriptions → FitTrack Pro → Cancel.

• Cancelling stops future charges. It does not refund what you already paid.
• You keep full access until the end of the period you paid for. We do not cut you off the moment you cancel.
• After that, your account drops to the Free plan. Your logged data stays.

Refunds

We do not process payments and we cannot issue refunds. Google Play does. See the Refund Policy.

Deleting your account does not cancel your subscription

These are two separate things, in two separate places. Delete your account and Google Play will keep billing you. Cancel the subscription in the Play Store as well.

4. AI credits

AI features — the coach, meal and activity parsing, photo recognition, plan generation, digests — cost credits.

• Each action has a credit price, shown in the app before you spend anything.
• When an AI action fails, we refund the credits. If it succeeded but you did not like the answer, we do not.
• Credits have no cash value, cannot be transferred, sold or exchanged for money, and are not refundable in cash.
• Unused credits expire at the end of your billing period.
• We may impose fair-use limits, per-hour and per-day, to keep the service running for everyone.
• We may temporarily suspend AI features — for maintenance, or if provider costs spike unexpectedly. We will restore them as soon as we reasonably can.

5. Acceptable use

Do not:

• Break the law, or use the app to help anyone else break it
• Create an account for someone under 13, or lie about your age
• Enter another person's health data without their knowledge and agreement
• Try to access another user's account or data
• Reverse-engineer, decompile, or try to extract our source code, except where the law says you may
• Probe, scan or test our security without written permission, or interfere with the service
• Call our APIs outside the app, automate access, scrape, or use bots
• Get around credit limits, rate limits, or payment
• Resell, rent, or sublicense access to the app
• Use the AI coach to generate anything illegal, abusive or harmful
• Upload malware, or anything that infringes someone else's rights
• Impersonate anyone

If you are a trainer using the app with clients, you are also responsible for holding whatever qualifications and insurance your jurisdiction requires, for the advice you give, and for treating your clients' data properly. Your relationship with your clients is yours, not ours.

6. Your content

Your data is yours. We do not claim ownership of anything you log.

You grant us the limited licence we need in order to run the app for you: storing your data, processing it, backing it up, showing it to people you have chosen to share it with, and sending the relevant parts to our AI provider when you ask it a question. That licence ends when you delete the data.

You are responsible for what you enter, including that you have the right to enter it.

Our content — the app, its design, its code, its exercise library and copy — belongs to us. You get a personal, non-transferable, revocable licence to use the app. That is all; nothing else transfers.

7. Availability

We try to keep FitTrack Pro running, but we do not promise it will always be available.

• We may take it down for maintenance, or change features.
• Third parties we rely on can fail, and that can take our features with them.
• We may add, change or remove features. If we remove something significant from a paid plan, we will tell you.
• Keep your own copy of anything you cannot lose. Use the export in Settings. We take backups, but do not treat this app as your only record.

8. Ending the agreement

You

Stop using the app at any time. Delete your account in Settings → Delete account, and cancel any subscription in the Play Store separately.

Us

We may suspend or terminate your account if you break these terms, if we are required to by law, or if your use exposes us or other users to real risk.

• Where it is reasonable, we will warn you first and give you a chance to fix it.
• For serious breaches — illegal activity, attacks on the service, harm to others — we may act immediately.
• If we terminate your account and you have not broken these terms, we will refund the unused part of your current period.
• If we terminate for a breach, no refund is due.
• We will normally give you a chance to export your data first, unless the law or the circumstances prevent it.

If we discontinue FitTrack Pro entirely, we will give you reasonable notice and time to export your data.

9. Disclaimer of warranties

To the fullest extent the law allows, FitTrack Pro is provided "as is" and "as available", with no warranties of any kind, express or implied.

We specifically do not warrant that:

• The app will be uninterrupted, secure or error-free
• Calorie, macronutrient, distance, sleep or other figures are accurate — they are estimates from formulas and from sensors that vary
• Anything the AI coach says is correct
• Using the app will produce any particular result for your health, weight or fitness
• Food and nutrition data is complete or accurate, including data derived from a photograph
• Data imported from Apple Health or Health Connect is accurate; it comes from your device, not from us

Nothing here removes rights you have as a consumer that cannot be excluded under the law where you live. In some places, that includes statutory guarantees we cannot contract out of. Where that is so, they apply.

10. Limitation of liability

To the fullest extent the law allows:

• We are not liable for injury, illness or death arising from exercise, diet or supplement decisions you make while using FitTrack Pro. You accepted that risk above.
• We are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data or lost opportunity.
• We are not liable for anything a trainer, a family member or another user does with data you shared with them.
• We are not liable for failures of third parties we depend on.
• Our total liability to you, for everything combined, is limited to the greater of (a) what you paid us in the 12 months before the claim, or (b) US $50.

We do not exclude liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded.

11. Indemnity

If someone brings a claim against us because of how you used the app — because you broke these terms, broke the law, entered someone else's data without permission, or infringed someone's rights — you agree to cover our reasonable losses and legal costs arising from it.

12. Changes to these terms

We may update these terms.

• The Last updated date at the top shows the current version.
• For material changes, we will notify you in the app or by email at least 30 days before they take effect.
• If you do not accept the new terms, stop using the app and cancel your subscription before they take effect. Continuing to use FitTrack Pro after that means you accept them.
• Changes never apply retroactively to a dispute that already exists.

13. Governing law and disputes

These terms are governed by the laws of the State of Israel, without regard to conflict-of-laws rules.

Any dispute goes to the competent courts of the Tel Aviv district, Israel, and you and we both submit to their jurisdiction.

If you are a consumer in the EU or the UK, this does not deprive you of the protection of mandatory consumer-protection laws in your own country, and you may be able to bring proceedings in your local courts. EU consumers can also use the European Commission's online dispute resolution platform.

Claims are brought individually. No class actions, and no consolidated or representative proceedings, to the extent the law allows.

14. General

• Severability. If a court finds part of these terms unenforceable, the rest still applies.
• No waiver. If we do not enforce something immediately, we have not given up the right to enforce it later.
• Assignment. You may not transfer your rights under these terms. We may transfer ours to a successor if the business is sold, and we will tell you.
• Entire agreement. These terms, the Privacy Policy and the Refund Policy are the whole agreement between us about FitTrack Pro.
• Store rules. Google Play's terms also apply to your purchase, and Apple's will apply on iOS. Where a store's rules give you more than we do, the store wins.

15. Contact

privacy@yourfittrack.com

Prime Software Studio, operating from Israel.